Practical Leadership Qualities For Becoming a Better Leader | Course

WEBVTT

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we can help you find the inspiration you need

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to reach your dreams. Listen and learn anytime

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using your favorite app, exclusively on the Achievement

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Radio podcast. We're going to talk about the

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three challenges every leader must face. Now,

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granted, there are plenty of challenges that

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leaders already face as it is. And it's more

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than just the three we'll be listing. As for

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what those challenges are, they are perhaps the

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most critical that every leader must be aware

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of. So, without further ado, let's get right

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into it with the first one. Now, pay close attention.

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The first one, of course, is how they want to

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change things. You want to make major changes

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to the way things operate in your business. This

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may involve new policies or the way your company

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will be performing tasks going forward. For example,

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let's say you're considering the idea of making

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your company 100 % remote. You've considered

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the idea and see more good than bad. So you go

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over the idea with your employees and it's a

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no -brainer. They all say yes. But let's say

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that later on you want to scale back the remote

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thing and want to go with a hybrid model or have

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everyone back in the office. One of these options

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won't be met with as much enthusiasm as, say,

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going remote. So it's important to discuss this

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with your workers. Would they be more apt to

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work in a hybrid setting where they can be at

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the office at least once or maybe twice a week?

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Or would it make sense if they worked at the

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office all five days? Survey your workers and

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see which one will be a good idea. Then make

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the decision. I'd be more apt to go with a compromise

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that would not only benefit you, but also your

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workers. You want to make changes that both you

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and your employees welcome. These critical big

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changes should be something that your employees

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will need to be aware of ahead of time. The second

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greatest challenge is making a decision to let

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someone go. So, let's say your company cannot

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financially sustain the current number of employees

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you have right now. Unfortunately, this means

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you'll need to cut a few people. This is where

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things get tough. The decisions you make will

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alter lives. It will alter their financial future,

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at least for the foreseeable future anyway. These

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employees have families to take care of and they

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have regular payments to make. So it's important

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to carefully decide who may be sent their walking

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papers as part of this cut down. You want to

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weigh a few metrics such as whether or not they

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are the most productive people in your company.

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What is their current situation outside of work

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like? Are they getting paid a little more than

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others? All of these factors are going to come

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into play here. The decisions you make won't

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be popular within the company. However, some

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people will come around and understand why you

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had to let the employees go, while others may

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leave your company in disgust and protest. Last

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but not least is finding that work -life balance.

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I get it, as a leader you're going to be busy

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with plenty of things and that all comes with

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the territory. However, it's important for you

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to set an example. Allow your employees to work

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for a certain time and then use the rest of the

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day to rest, relax with family and come back

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refreshed tomorrow. The same should apply to

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you. This is a decision you can discuss within

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the company. What kind of needs do they have?

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How will it make more sense to adjust the scales

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of work -life balance? This has been a presentation

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of the three challenges every leader must face

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and I hope you've learned something from it.

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Be aware of these challenges and make the best

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possible decisions going forward. You're going

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to learn about five books that will help build

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self -discipline. This is a skill that every

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leader must have. If you're someone who wants

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to read something for self -improvement and to

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gain new knowledge, stick around. Let's cut to

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the chase and list these five books starting

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with number one. and this one has quite an amusing

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title. First we have Eat That Frog by Brian Tracy.

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This is perhaps one of the best books on beating

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procrastination and maximizing your productivity.

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So you're probably thinking, where did the author

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get the title for this book? Well, it comes from

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a quote by Mark Twain. He famously said, if it's

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your job to eat a frog, it's best to do it first

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thing in the morning. And if it's your job to

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eat two frogs, it's best to eat the biggest one

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first. In other words, it's a good idea to get

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the most important or unpleasant task out of

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the way before getting to the ones that are nicer

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or not so important. Second, we have The Power

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of Habit by Charles Duhigg. It talks about habits

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and the science behind them. So if you're looking

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to break bad habits and replace them with new

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ones, then this is the obvious choice. Third,

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we have The Marshmallow Test by Walter Mischel.

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Here's an interesting fact. The author of this

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book was 84 years old by the time of its release.

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If anything, it's never too late to get started

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on something you desire to do, whether that's

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starting a business or setting and conquering

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a huge goal. Anyway, this book is based on a

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study that was done at Stanford University. It

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was a study on self -control and how people just

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look at a marshmallow and resist the temptation

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to eat it. This will give you a glimpse at how

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important self -control is. Fourth, we have The

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War of Art by Stephen Pressfield. If you're someone

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who is the creative type, this is a must -read,

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and I'm dead serious here when I say that. So

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the book is separated into three parts. Resistance,

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combating resistance, and beyond resistance.

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By the way, even if you aren't a creative person

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or even a business owner, I highly suggest that

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you read this because this is a book that can

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help you break your bad habits and be able to

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live life while having full control over it.

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The fifth and final book is The Compound Effect

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by Darren Hardy. This will not only help you

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to make small decisions and acquire those small

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wins, It will also help you snowball that into

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even greater heights of success. This applies

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to almost all the areas in your life. If you

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need a book to add to your personal library,

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this is the one you might want. By the way, this

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is a book that will help you stay the path and

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turn your small wins into large ones. The sooner

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you read this, the better off you'll be. I want

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to say that self -discipline is critical when

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it comes to your business and personal lives.

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You want to break bad habits and replace them

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with new ones. You want to make sure that you

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do your part to build a level of self -discipline

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that will make it easier to say no. These are

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five books that I highly recommend you read.

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I believe that there are others that I didn't

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mention, but don't worry, I might do another

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one of these presentations for five more of these

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books in the not so distant future. We're going

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to go over five leaders that you should learn

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from and discuss what makes them great I want

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to emphasize that why you should incorporate

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your own leadership style You'll want to consider

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getting some kind of inspiration from these leaders

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in terms of how they handle times of crisis Manage

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their time or dealt with any kind of critical

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situation that they faced Let's begin with the

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first leader on our list and that is Dwight D

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Eisenhower He was an Army general and Supreme

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Commander of the Allied forces in Europe during

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World War II. He later served two terms as President

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of the United States. He developed a model for

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time management known as the Eisenhower Matrix.

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He created a four -sided matrix where he would

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plan and prioritize his tasks from urgent and

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important to, well, not urgent and not important.

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So, if he had a task in the upper left -hand

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corner, that was urgent and important and he

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needed to get it done. Whereas, if it was urgent

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but not important, he could delegate it to someone

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else. Google more information about the Eisenhower

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Matrix and put it to good use if you want to

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manage your time. Second on the list we have

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Walt Disney. He made a crucial decision that

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could either make or break his production company.

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whether he should or should not make a feature

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-length animated cartoon. He decided to press

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ahead, despite nobody having made such a movie

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before. When Snow White and the Seven Dwarfs

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came out in 1937, it saved the Disney Corporation

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from bankruptcy. Since then, it has become one

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of the more recognized companies in the world.

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This happened because Disney had to make a decision

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that may either save his company or drive it

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under. He wasn't afraid to take risks and it

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paid off big time. Number three on the list is

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someone who perhaps was one of the greatest communicators

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the world has ever known, Sir Winston Churchill.

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He was the Prime Minister of the United Kingdom

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during World War II and he spoke regularly to

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the people of the country. He did it so people

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would understand him. During his speeches he

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would inject a bit of humor and keep people on

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their toes. He knew what to say and how to say

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it, and the country listened. He was credited

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for saving the United Kingdom from Hitler and

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the Nazis. Fourth on the list, whether you're

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religious or not, is Mother Teresa of Calcutta.

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She is someone whom I consider a great leader

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because of her emphasis on compassion. She spent

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much of her life helping the poor, the sick,

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and the dying. She cared for them and did everything

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she could to help lighten the workload of other

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people who worked along with her. Needless to

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say, she was kind, was able to listen to people

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and was able to empathize with them. Last on

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the list is Dr. Martin Luther King Jr. His famous,

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I have a dream speech was perhaps one of the

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greatest given by someone who has never held

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a political office. He did it in a time when

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he wanted people to live together in peace without

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resentment. He was able to push through his cause

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without using violence, despite facing it himself

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including his assassination in 1968. He wanted

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a peaceful resolution and made sure it was done.

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We could give credit to him, along with the others

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who fought alongside him to defeat segregation

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in the United States, for the passing of the

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Civil Rights Act of 1964. These five leaders

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have been instrumental in their leadership skills,

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and you may draw inspiration from them in the

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way you may be leading yourself. We're going

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to talk about five tips for fighting imposter

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syndrome. As a leader you might struggle with

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this sometimes and it's understandable. You may

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feel that being in a leadership role is not part

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of who you are or you might feel like you do

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not belong here. So to that end we're going to

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talk about some tips that you can use to conquer

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imposter syndrome and lead as yourself every

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single time. Before we begin Let's get into the

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definition of imposter syndrome. It's defined

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as having that sense of self -doubt based on

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your accomplishments, particularly in business.

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So you'll feel like you got here based on luck

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or feel like you need to pull yourself away from

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others so no one knows the method to your madness,

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so to speak. There are so many symptoms of imposter

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syndrome and those are two of the major ones.

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With that said, let's take a look at five tips

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to combat it. Here we go. Number one, you want

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to recognize the symptoms and signs. So again,

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that includes feeling like you got lucky to land

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a leadership position or you hold yourself to

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very high standards. You may find it difficult

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to accept praise and of course, you may feel

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like you're not good enough. So you want to be

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aware of this. Self -awareness will allow you

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to catch yourself saying certain things or making

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certain actions. So with that in mind, If you

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notice that you are displaying the symptoms,

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then make sure you are able to correct them soon.

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Second, you want to make sure that you are not

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alone in this fight. You may be one of many leaders

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that have suffered from this. You know, I wouldn't

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be surprised if leaders like Elon Musk, Jeff

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Bezos or even Queen Elizabeth II might have secretly

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suffered from some kind of imposter syndrome.

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Third, You want to accept the fact that being

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a perfectionist is pointless. Settle for having

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a task done. It's good enough and it accomplished

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a certain goal. Look, nothing will ever be perfect.

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There are rare cases where perfection happens

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but other than that you have a better chance

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of winning the lottery than achieving perfection

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and even that's a challenge on its own. Fourth,

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I believe it's important to be kind to yourself.

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Everyone starts at zero. You started from somewhere

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and it certainly wasn't the top of the mountain.

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You want to make sure that you talk to yourself

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in a positive way, especially if you suffer from

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a setback. You don't want to get into the negative

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self -talk because repeated amounts of it will

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become part of your belief system. You don't

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want that. Believe in the positive. Believe in

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yourself and the actions will show. Finally,

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the fifth tip is to seek out a mentor for help.

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Each leader had a mentor and I know you did as

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well. So if something feels off, you can reach

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out to them for questions or advice. They'll

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make sure to point you in the right direction

00:14:12.159 --> 00:14:14.940
and you might feel encouraged to continue because

00:14:14.940 --> 00:14:17.340
they are perhaps the reason why you're in a leadership

00:14:17.340 --> 00:14:20.700
position in the first place. So with that said,

00:14:21.500 --> 00:14:23.639
I want to close by saying that imposter syndrome

00:14:23.639 --> 00:14:26.500
is nothing new with leaders. It's actually easier

00:14:26.500 --> 00:14:29.279
to defeat than you realize. Follow these tips.

00:14:29.549 --> 00:14:33.470
take claim of what's yours and really own it.

00:14:35.750 --> 00:14:38.090
We're going to take a look at six online resources

00:14:38.090 --> 00:14:41.809
that will help you get and stay organised. Yes,

00:14:42.289 --> 00:14:45.409
organisation can be a challenge and yet we live

00:14:45.409 --> 00:14:48.029
in an age where it can be done in a digital setting.

00:14:48.690 --> 00:14:51.309
With so many online resources out there you'd

00:14:51.309 --> 00:14:53.250
be hard pressed to choose some of the best that

00:14:53.250 --> 00:14:56.600
will keep you organised day in and day out. Let's

00:14:56.600 --> 00:14:58.879
take a look at six of the ones that I think are

00:14:58.879 --> 00:15:02.940
worth checking out. First off is Evernote. This

00:15:02.940 --> 00:15:05.320
app can be a miracle worker for those who want

00:15:05.320 --> 00:15:08.100
to write down ideas and access them via the cloud.

00:15:08.620 --> 00:15:11.340
You can open up your Evernote app on your phone,

00:15:11.639 --> 00:15:14.320
write it down and you can access it on a computer

00:15:14.320 --> 00:15:18.039
if you need to. This saves notes, web pages and

00:15:18.039 --> 00:15:20.659
so much more. And you can share it with other

00:15:20.659 --> 00:15:23.919
Evernote users. Next on the list we have none

00:15:23.919 --> 00:15:26.909
other than Google Drive. So you have your files

00:15:26.909 --> 00:15:30.669
accessed via the cloud. You also have Google

00:15:30.669 --> 00:15:34.450
Docs, Slides, Sheets, and so on. You'll have

00:15:34.450 --> 00:15:36.990
synchronized organization with the touch of a

00:15:36.990 --> 00:15:39.809
button. If you need to access your files just

00:15:39.809 --> 00:15:42.710
about anywhere, Google Drive has you covered.

00:15:43.769 --> 00:15:46.850
Third is Asana, and I cannot tell you how many

00:15:46.850 --> 00:15:48.909
times this has helped me out when it comes to

00:15:48.909 --> 00:15:51.909
doing team tasks, and has all kinds of tools

00:15:51.909 --> 00:15:54.070
for those who are working together as a team.

00:15:54.330 --> 00:15:58.309
This includes messaging, storing files, progress

00:15:58.309 --> 00:16:01.769
tracking, assigning tasks. It's a Swiss army

00:16:01.769 --> 00:16:04.649
knife of organisation tools. Without this app,

00:16:04.870 --> 00:16:07.330
I don't know how I can get through life. The

00:16:07.330 --> 00:16:09.909
good news is that it's free for teams that have

00:16:09.909 --> 00:16:13.190
15 people or less, and you have unlimited usage

00:16:13.190 --> 00:16:16.169
of so many tasks there. If you're looking for

00:16:16.169 --> 00:16:18.470
a productivity tool that's loaded with features

00:16:18.470 --> 00:16:20.990
and is free of charge to an extent, you'd be

00:16:20.990 --> 00:16:24.899
insane not to give Asana a try. Fourth, we're

00:16:24.899 --> 00:16:28.200
going to take a look at Mint. I get it, the monetary

00:16:28.200 --> 00:16:30.559
side of handling a business can be a challenge.

00:16:31.120 --> 00:16:33.940
And for that reason, I would be remiss if I didn't

00:16:33.940 --> 00:16:36.840
include Mint. You can be able to build a budget,

00:16:37.539 --> 00:16:40.159
get reports on spending and saving that are easy

00:16:40.159 --> 00:16:43.600
to understand, set up alerts for any potential

00:16:43.600 --> 00:16:46.379
unauthorized charges, you know, the whole nine

00:16:46.379 --> 00:16:50.080
yards. I dare say this is the asana of financial

00:16:50.080 --> 00:16:53.019
apps. So if you're looking to keep your finances

00:16:53.019 --> 00:16:56.679
in order, MID may just be the best possible option,

00:16:57.120 --> 00:17:00.399
and it's safe and secure as well. Fifth, we have

00:17:00.399 --> 00:17:04.039
LastPass. OK, we hate it when we forget our passwords

00:17:04.039 --> 00:17:06.940
and we don't have the time to play guessing games.

00:17:07.440 --> 00:17:10.240
So for this reason, you have a free password

00:17:10.240 --> 00:17:12.640
tool that will keep all your passwords in one

00:17:12.640 --> 00:17:16.180
place, and it's safe, secure and compatible with

00:17:16.180 --> 00:17:19.230
many of the web browsers we use today. Plus you

00:17:19.230 --> 00:17:21.990
get autofill, which will make it easy and quick.

00:17:23.289 --> 00:17:26.690
Last but not least, we have Pocket. Oh yes, this

00:17:26.690 --> 00:17:29.309
is perfect for when you want to save some videos

00:17:29.309 --> 00:17:32.190
and articles for later. You may not have time

00:17:32.190 --> 00:17:34.230
to read or watch them because things are hectic

00:17:34.230 --> 00:17:37.789
and busy. No problem. All it takes is one click

00:17:37.789 --> 00:17:40.210
of a mouse or one touch of your phone screen.

00:17:40.509 --> 00:17:43.150
Boom, it's saved. So you won't have to spend

00:17:43.150 --> 00:17:46.269
hours later trying to hunt it down. Well, that's

00:17:46.269 --> 00:17:48.750
it for the six online resources to help you get

00:17:48.750 --> 00:17:53.609
and stay organized We're going to talk about

00:17:53.609 --> 00:17:56.490
six tips on how to have difficult conversations

00:17:56.490 --> 00:17:59.470
This can be with an employee that you may be

00:17:59.470 --> 00:18:02.289
planning on letting go or this may be to a group

00:18:02.289 --> 00:18:05.390
of people Needless to say this is one of the

00:18:05.390 --> 00:18:08.029
greatest challenges as a leader Because this

00:18:08.029 --> 00:18:10.329
may or may not involve decisions where it can

00:18:10.329 --> 00:18:13.269
alter the future of someone's life Since this

00:18:13.269 --> 00:18:16.589
topic has a lot of gravity Let's begin. First,

00:18:16.869 --> 00:18:20.130
you want to survey the situation. What is causing

00:18:20.130 --> 00:18:23.490
this difficult conversation to happen? Is the

00:18:23.490 --> 00:18:26.269
company undergoing a financial crisis, for example?

00:18:26.750 --> 00:18:28.849
Is there a problem where you may have to let

00:18:28.849 --> 00:18:32.369
people go? From there, you'll want to plan out

00:18:32.369 --> 00:18:34.730
how you're going to break any bad news to anyone,

00:18:35.029 --> 00:18:38.190
be it an individual or the entire group of employees.

00:18:39.829 --> 00:18:42.809
Second, it's important to set a time for it.

00:18:42.970 --> 00:18:45.269
You want to make sure it happens at a time when

00:18:45.269 --> 00:18:47.730
you are not disrupting the employee or the group.

00:18:48.349 --> 00:18:51.049
There are two best times to do this, either at

00:18:51.049 --> 00:18:53.509
the end of the day or at the end of the week.

00:18:54.630 --> 00:18:57.410
It's important not to do it beforehand because

00:18:57.410 --> 00:18:59.730
it will likely affect the worker's productivity.

00:19:00.569 --> 00:19:03.069
They won't be able to focus on getting the tasks

00:19:03.069 --> 00:19:06.490
at hand done. So resist the urge to say what

00:19:06.490 --> 00:19:09.130
you have to say right away and hang on until

00:19:09.130 --> 00:19:11.690
there is a good opportunity to sit down and have

00:19:11.690 --> 00:19:15.640
this discussion. Third, you need to present the

00:19:15.640 --> 00:19:18.640
facts. What is warranting this difficult decision?

00:19:19.460 --> 00:19:21.740
It's important that you do your homework, get

00:19:21.740 --> 00:19:24.339
the facts straight and let the employee or group

00:19:24.339 --> 00:19:27.960
know. You don't want to use any kind of terms

00:19:27.960 --> 00:19:31.119
that can confuse or easily be misunderstood.

00:19:32.079 --> 00:19:33.579
You want to make sure that you have the data

00:19:33.579 --> 00:19:36.900
to back up your facts if necessary. For example,

00:19:37.180 --> 00:19:39.940
if there is financial trouble, show the charts

00:19:39.940 --> 00:19:44.509
that prove the data and facts. Fourth, it's important

00:19:44.509 --> 00:19:47.630
to give your employee or employees the opportunity

00:19:47.630 --> 00:19:50.549
to speak. Give them their say on the matter.

00:19:51.349 --> 00:19:53.829
Be sure you're listening and make sure to repeat

00:19:53.829 --> 00:19:56.630
what they say if possible to ensure you understand

00:19:56.630 --> 00:20:00.130
them correctly. Take notes and be sure to ask

00:20:00.130 --> 00:20:03.930
any additional questions. Fifth, you want to

00:20:03.930 --> 00:20:07.329
document the conversation. Keep a record of what

00:20:07.329 --> 00:20:09.950
was being said between you and the employees.

00:20:10.390 --> 00:20:12.819
You want to make sure things are clear and easy

00:20:12.819 --> 00:20:15.500
to understand. Don't put yourself in the position

00:20:15.500 --> 00:20:17.920
of having to try and remember everything. You

00:20:17.920 --> 00:20:20.200
can always go back and use the documents to see

00:20:20.200 --> 00:20:24.019
what was said. Finally, make a plan to resolve

00:20:24.019 --> 00:20:27.819
the conflict. If it's with one employee, it may

00:20:27.819 --> 00:20:30.460
be some kind of probationary period because of

00:20:30.460 --> 00:20:33.799
a rule violation. Or if it involves the entire

00:20:33.799 --> 00:20:36.900
company, you'll want to formulate a plan to correct

00:20:36.900 --> 00:20:39.180
the direction that the company may be going in.

00:20:39.559 --> 00:20:42.470
This may include budget cuts, laying people off

00:20:42.470 --> 00:20:45.589
and so on. In such a situation, there will be

00:20:45.589 --> 00:20:49.369
more difficult conversations to come. As a leader,

00:20:49.690 --> 00:20:52.450
you need to be aware that having difficult conversations

00:20:52.450 --> 00:20:55.450
will come with the territory. Not only that,

00:20:55.750 --> 00:20:57.869
but these conversations will lead to actions

00:20:57.869 --> 00:21:00.730
that may be difficult in themselves. I can say

00:21:00.730 --> 00:21:02.910
for certain that you will have many difficult

00:21:02.910 --> 00:21:05.210
conversations for as long as you are in a leadership

00:21:05.210 --> 00:21:08.529
position. It's important to be prepared, remain

00:21:08.529 --> 00:21:11.230
calm, and make sure that you have the ability

00:21:11.230 --> 00:21:16.789
to communicate with the others involved. We'll

00:21:16.789 --> 00:21:19.029
be going over the eight qualities of a great

00:21:19.029 --> 00:21:22.390
leader. This should serve as some kind of inspiration

00:21:22.390 --> 00:21:24.829
as you assume a leadership role in your own right.

00:21:25.650 --> 00:21:28.349
At the same time, you'll also want to keep these

00:21:28.349 --> 00:21:30.509
in mind whenever you have the opportunity to

00:21:30.509 --> 00:21:32.950
put yourself in a leadership position if such

00:21:32.950 --> 00:21:36.140
an opportunity were to arise. So, let's cut right

00:21:36.140 --> 00:21:38.420
to the chase and get started with the first quality

00:21:38.420 --> 00:21:42.400
on our list. Number one is integrity. I think

00:21:42.400 --> 00:21:45.480
this is important because integrity is key in

00:21:45.480 --> 00:21:48.240
being a successful leader and in turn having

00:21:48.240 --> 00:21:51.240
a successful business. You want to hold on to

00:21:51.240 --> 00:21:54.420
your beliefs and never waver on them. At the

00:21:54.420 --> 00:21:57.099
same time, you want to do good on your promises

00:21:57.099 --> 00:22:00.079
and never cut corners. You want to take action

00:22:00.079 --> 00:22:03.039
and think things through. The last thing you

00:22:03.039 --> 00:22:05.539
want to do is lead when it's only you that gains

00:22:05.539 --> 00:22:09.259
something and everyone else gets nothing. Let's

00:22:09.259 --> 00:22:12.519
segue that into the next quality and that's honesty.

00:22:13.220 --> 00:22:15.960
You want to be trusted and respected by them.

00:22:16.640 --> 00:22:19.940
If you lie to them or renege on any promise you

00:22:19.940 --> 00:22:22.400
may have made, you're going to get the exact

00:22:22.400 --> 00:22:25.799
opposite. Third on the list, we have innovation.

00:22:26.500 --> 00:22:28.980
A great leader will want to think of ideas that

00:22:28.980 --> 00:22:32.160
are outside of the box. The kind of ideas that

00:22:32.160 --> 00:22:35.640
are considered out of the norm. An innovative

00:22:35.640 --> 00:22:37.839
leader will want to listen to inputs from their

00:22:37.839 --> 00:22:40.259
team members and allow for discussion, because

00:22:40.259 --> 00:22:42.380
there may be something better that comes along,

00:22:42.599 --> 00:22:44.960
and it might be an idea that's better than the

00:22:44.960 --> 00:22:48.440
original. The fourth quality on the list is being

00:22:48.440 --> 00:22:51.720
able to listen. And this sort of ties into the

00:22:51.720 --> 00:22:54.400
previous quality. You want to listen to what

00:22:54.400 --> 00:22:56.799
people are saying when you're having those discussions.

00:22:57.400 --> 00:23:00.779
At the same time, Listening comes in handy when

00:23:00.779 --> 00:23:03.599
you want to discuss vital changes with your employees.

00:23:04.480 --> 00:23:06.759
You want to make a note of what they said because

00:23:06.759 --> 00:23:09.680
it can and will impact the decisions you make

00:23:09.680 --> 00:23:13.319
going forward. The fifth quality, and I believe

00:23:13.319 --> 00:23:16.160
this is perhaps one of the most vital, is being

00:23:16.160 --> 00:23:19.259
a strong communicator. It's perfect to follow

00:23:19.259 --> 00:23:22.019
up listening with this because this is half of

00:23:22.019 --> 00:23:24.099
the battle when it comes to communicating with

00:23:24.099 --> 00:23:27.500
your team members. You want to ask thought -provoking

00:23:27.500 --> 00:23:31.009
questions. At the same time, you want to discuss

00:23:31.009 --> 00:23:33.630
your thoughts on the matter. It's about getting

00:23:33.630 --> 00:23:36.509
your message across as effectively as possible.

00:23:37.069 --> 00:23:40.150
Six is self -confidence. You know, I've yet to

00:23:40.150 --> 00:23:42.529
meet a leader who is not confident in his or

00:23:42.529 --> 00:23:45.690
her abilities. If you believe in yourself and

00:23:45.690 --> 00:23:48.190
believe you can do the right thing, that's self

00:23:48.190 --> 00:23:51.009
-confidence. Even if people don't agree with

00:23:51.009 --> 00:23:54.109
the decision, you know that as a leader, you

00:23:54.109 --> 00:23:56.069
are confident in what's best for your business

00:23:56.069 --> 00:24:00.809
going forward. We have delegation. I think it

00:24:00.809 --> 00:24:02.930
goes without saying that you can't do everything

00:24:02.930 --> 00:24:06.309
on the to -do list. You have priorities to focus

00:24:06.309 --> 00:24:09.349
on, so it's important to delegate certain tasks

00:24:09.349 --> 00:24:12.710
to those around you. And finally number eight,

00:24:13.089 --> 00:24:16.569
we have decision -making skills. A great leader

00:24:16.569 --> 00:24:19.109
must be able to make decisions no matter how

00:24:19.109 --> 00:24:22.170
tough they are. Sometimes it takes some thinking

00:24:22.170 --> 00:24:25.029
over and other times it's a race against time.

00:24:25.720 --> 00:24:27.680
It'll get to the point where you need to make

00:24:27.680 --> 00:24:31.160
a decision fast. It's do or die, sink or swim.

00:24:31.359 --> 00:24:34.559
There's not enough time to think. This ties into

00:24:34.559 --> 00:24:37.079
the problem -solving skills that you as a leader

00:24:37.079 --> 00:24:43.119
must have. It's important to positively identify

00:24:43.119 --> 00:24:45.400
the traits that will determine the kind of leader

00:24:45.400 --> 00:24:48.259
you are. So, the question you want to ask yourself

00:24:48.259 --> 00:24:52.680
is, what type of leadership do I possess? Let's

00:24:52.680 --> 00:24:56.089
take a look at the following. For example, let's

00:24:56.089 --> 00:24:59.289
say that you are the founder and CEO of a startup.

00:25:00.269 --> 00:25:03.690
As the COVID -19 pandemic is winding down, you're

00:25:03.690 --> 00:25:06.289
considering whether or not your company can continue

00:25:06.289 --> 00:25:09.369
going remote only, or if you want to adopt a

00:25:09.369 --> 00:25:11.950
hybrid work schedule where people can work from

00:25:11.950 --> 00:25:14.289
home for much of the week and be in the office

00:25:14.289 --> 00:25:17.910
for just a few days. If you want to get your

00:25:17.910 --> 00:25:20.230
employees involved and have a voice in the matter,

00:25:20.539 --> 00:25:23.660
You could have a leadership style known as democratic

00:25:23.660 --> 00:25:26.779
leadership. You still have authority over the

00:25:26.779 --> 00:25:29.039
company and handle the day -to -day operations,

00:25:29.359 --> 00:25:31.480
yet you want to hear what your employees have

00:25:31.480 --> 00:25:34.259
to say about the major changes in company policy

00:25:34.259 --> 00:25:38.059
or the way the business operates and so on. So

00:25:38.059 --> 00:25:40.579
it's always a good idea to survey what your employees

00:25:40.579 --> 00:25:43.880
want. Are they happy with the remote setting?

00:25:44.660 --> 00:25:47.180
Would they be fine with a hybrid work model where

00:25:47.180 --> 00:25:49.279
they can spend at least one day a week at the

00:25:49.279 --> 00:25:53.109
office? Next, let's say you make the decision

00:25:53.109 --> 00:25:56.490
and terminate remote work. Everyone is back at

00:25:56.490 --> 00:25:59.509
the office and that decision is final and no

00:25:59.509 --> 00:26:03.170
one gets a say on the matter. This is an example

00:26:03.170 --> 00:26:06.990
of autocratic leadership. This is common in certain

00:26:06.990 --> 00:26:09.309
industries such as the government or the military.

00:26:10.190 --> 00:26:12.589
You either follow those orders or you will be

00:26:12.589 --> 00:26:16.130
punished. Now this may work in some industries.

00:26:16.430 --> 00:26:19.230
But in a majority of the business world, this

00:26:19.230 --> 00:26:21.289
can be a type of leadership that isn't going

00:26:21.289 --> 00:26:24.109
to win over too many people. The next leadership

00:26:24.109 --> 00:26:26.829
type that we'll be looking at is a complete 180

00:26:26.829 --> 00:26:30.309
of autocratic leadership, but is different from

00:26:30.309 --> 00:26:33.029
democratic leadership. If you're someone who

00:26:33.029 --> 00:26:35.410
places your trust in employees to get the job

00:26:35.410 --> 00:26:38.190
done without any kind of guidance, you may be

00:26:38.190 --> 00:26:41.450
a laissez -faire leader. This is also a leader

00:26:41.450 --> 00:26:43.990
who trusts the employees to make most decisions.

00:26:44.670 --> 00:26:47.329
However, when it comes to the decisions vital

00:26:47.329 --> 00:26:49.789
to your company, you still have the authority

00:26:49.789 --> 00:26:53.190
to make them. But again, you may want to defer

00:26:53.190 --> 00:26:55.970
to that aspect of democratic leadership and let

00:26:55.970 --> 00:26:59.289
employees in on what could change. If you are

00:26:59.289 --> 00:27:01.410
a leader that wants people to be happy on either

00:27:01.410 --> 00:27:05.289
side, you may be a diplomatic leader. You possess

00:27:05.289 --> 00:27:08.390
a trait where either party is happy and negotiation

00:27:08.390 --> 00:27:12.190
is involved. If you're excellent at solving problems,

00:27:12.490 --> 00:27:14.529
this might be the kind of leadership that will

00:27:14.529 --> 00:27:17.950
be right up your alley. But problem solving should

00:27:17.950 --> 00:27:21.170
be a skill for every leader. Now, finally, let's

00:27:21.170 --> 00:27:24.430
take a look at this last leadership style. Are

00:27:24.430 --> 00:27:27.009
you someone that rewards good work and punishes

00:27:27.009 --> 00:27:31.029
bad work? If so, that's transactional leadership.

00:27:31.690 --> 00:27:33.750
You give them something in return for the work

00:27:33.750 --> 00:27:37.420
that they do, whether that's good or bad. It's

00:27:37.420 --> 00:27:39.599
a straightforward kind of leadership that works

00:27:39.599 --> 00:27:42.519
in plenty of industries and is prevalent in pro

00:27:42.519 --> 00:27:45.859
sports. If you're a star baseball player that

00:27:45.859 --> 00:27:48.980
hasn't hit home runs or continues to make errors

00:27:48.980 --> 00:27:51.619
when you're an outfielder or a baseman, you're

00:27:51.619 --> 00:27:54.740
going to get benched. If you perform well, then

00:27:54.740 --> 00:27:58.759
you get more playing time. Make sense? We hope

00:27:58.759 --> 00:28:01.660
this tutorial has been helpful and I encourage

00:28:01.660 --> 00:28:04.220
you to take time to think about what leadership

00:28:04.220 --> 00:28:07.349
traits will match the style the best suits you.

00:28:10.890 --> 00:28:13.109
We're going to talk about how to use social media

00:28:13.109 --> 00:28:16.430
in the workplace. I think it goes without saying

00:28:16.430 --> 00:28:19.470
that this sounds like a not so good idea. However,

00:28:19.730 --> 00:28:22.349
there are ways to use it while at work as well

00:28:22.349 --> 00:28:25.750
as ways not to use it. It doesn't matter what

00:28:25.750 --> 00:28:28.549
social media platform you, your employees or

00:28:28.549 --> 00:28:30.990
your business is on. It's important to use it

00:28:30.990 --> 00:28:35.880
properly. So let's get right to it. First, You

00:28:35.880 --> 00:28:38.740
want to use social media for promotional purposes.

00:28:39.839 --> 00:28:42.839
Your business may have a Facebook page, an Instagram,

00:28:43.259 --> 00:28:46.400
a Twitter feed or whatever else. The challenge

00:28:46.400 --> 00:28:48.880
is finding out where your target audience hangs

00:28:48.880 --> 00:28:52.819
out and which platform they use regularly. You

00:28:52.819 --> 00:28:55.339
might have a special sale going on and you might

00:28:55.339 --> 00:28:57.759
want to post it throughout the social media channels

00:28:57.759 --> 00:29:00.759
where you're most active. You need to have the

00:29:00.759 --> 00:29:04.069
right offer in front of the right people. When

00:29:04.069 --> 00:29:06.529
this happens, your customers will know what's

00:29:06.529 --> 00:29:09.769
up and buy what you've got. Now, this can be

00:29:09.769 --> 00:29:12.390
most useful to an online business, but if you

00:29:12.390 --> 00:29:14.789
have a brick and mortar business, social media

00:29:14.789 --> 00:29:17.970
can also be effective. Speaking of effective,

00:29:18.210 --> 00:29:20.369
let's take a look at another way to use social

00:29:20.369 --> 00:29:23.410
media in the workplace. Communicating with your

00:29:23.410 --> 00:29:25.710
customers. Your customers may have something

00:29:25.710 --> 00:29:28.150
nice to say about your products or services,

00:29:28.309 --> 00:29:32.200
and they might leave you a positive review. On

00:29:32.200 --> 00:29:34.240
the other side of the coin you have the negative

00:29:34.240 --> 00:29:37.740
reviews. This is your chance to rectify the situation

00:29:37.740 --> 00:29:40.799
and talk to them. You want to be authentic and

00:29:40.799 --> 00:29:44.680
helpful. Some may be unwilling to talk and you

00:29:44.680 --> 00:29:47.019
may have lost a customer. If that's the case

00:29:47.019 --> 00:29:49.940
then it is what it is. Otherwise you might want

00:29:49.940 --> 00:29:52.900
to solve the problem and help them out. This

00:29:52.900 --> 00:29:54.880
could mean giving them store credit or their

00:29:54.880 --> 00:29:57.500
money back. This all depends on your policy.

00:29:57.789 --> 00:30:00.529
Social media is one way for your customers to

00:30:00.529 --> 00:30:04.789
communicate with you. Third, offer a little bonus

00:30:04.789 --> 00:30:07.089
for those who have followed you on social media

00:30:07.089 --> 00:30:09.490
or have signed up for your email newsletter.

00:30:10.289 --> 00:30:13.230
Give them a bit of extra value so they feel appreciated

00:30:13.230 --> 00:30:17.250
as a customer. This can be a coupon for 10 %

00:30:17.250 --> 00:30:20.490
off, a buy one get one free special or something

00:30:20.490 --> 00:30:23.630
else. You may keep track of your followers and

00:30:23.630 --> 00:30:26.089
you may offer them something nice as a way to

00:30:26.089 --> 00:30:29.220
say thank you. If you do that, you might have

00:30:29.220 --> 00:30:32.940
lifelong customers. Finally, we have a behind

00:30:32.940 --> 00:30:35.700
-the -scenes post. Talk about what's going on

00:30:35.700 --> 00:30:38.319
behind the scenes with your business. What kind

00:30:38.319 --> 00:30:40.339
of specials are you planning on putting together

00:30:40.339 --> 00:30:43.079
in the near future? What kinds of products or

00:30:43.079 --> 00:30:45.740
services are you planning to release? Give your

00:30:45.740 --> 00:30:48.579
customers what appears to be VIP access into

00:30:48.579 --> 00:30:50.859
something that might seem exclusive. They'll

00:30:50.859 --> 00:30:52.980
love that feeling of importance just for being

00:30:52.980 --> 00:30:56.609
one of your biggest fans on social media. Social

00:30:56.609 --> 00:30:58.650
media shouldn't be used for personal things when

00:30:58.650 --> 00:31:01.950
you're in the workplace. But what you can do

00:31:01.950 --> 00:31:05.390
is use it as a way to drum up new business. You

00:31:05.390 --> 00:31:07.950
can offer promotions, a behind -the -scenes look,

00:31:08.289 --> 00:31:10.869
or use it as a way to communicate with your customers.

00:31:11.470 --> 00:31:14.609
No matter what the platform, there is no underestimating

00:31:14.609 --> 00:31:20.210
the power of social media. We're going to talk

00:31:20.210 --> 00:31:22.849
about the differences between a manager and a

00:31:22.849 --> 00:31:25.420
leader. We'll be talking about the traits that

00:31:25.420 --> 00:31:28.519
either of them have and to that end it will also

00:31:28.519 --> 00:31:30.740
give us a glimpse into what makes them different.

00:31:31.319 --> 00:31:33.700
Since this is such an exciting topic I want to

00:31:33.700 --> 00:31:35.960
keep the introduction short and get started.

00:31:36.220 --> 00:31:39.700
So, here we go. First and foremost, managers

00:31:39.700 --> 00:31:42.680
will focus on themselves while the leader will

00:31:42.680 --> 00:31:45.859
focus on the team. A leader is someone who will

00:31:45.859 --> 00:31:48.460
delegate responsibility while taking on their

00:31:48.460 --> 00:31:51.619
own. They want to instruct people on a team as

00:31:51.619 --> 00:31:54.630
to what needs to be done. and they will be there

00:31:54.630 --> 00:31:58.089
if and when needed. A manager on the other hand

00:31:58.089 --> 00:32:00.849
will credit themselves for the success because

00:32:00.849 --> 00:32:04.750
they directed the team. If they fail then they

00:32:04.750 --> 00:32:06.970
will blame the employees for failing to follow

00:32:06.970 --> 00:32:10.650
instructions. Sadly this is where employees will

00:32:10.650 --> 00:32:14.589
resent them. And to that end we segue into the

00:32:14.589 --> 00:32:18.470
next point and that is managers are directors

00:32:18.470 --> 00:32:22.789
while leaders are action -takers. And yes, managers

00:32:22.789 --> 00:32:25.349
will direct people and tell them what to do while

00:32:25.349 --> 00:32:28.710
they do nothing. Meanwhile, leaders will take

00:32:28.710 --> 00:32:31.529
action themselves and can enlist the help of

00:32:31.529 --> 00:32:33.950
their employees to do other parts of the task.

00:32:35.009 --> 00:32:37.109
Of course, if there are other things that need

00:32:37.109 --> 00:32:40.390
to be done, a leader will delegate. They will

00:32:40.390 --> 00:32:42.589
give their team members other responsibilities.

00:32:43.309 --> 00:32:45.750
So it's important that you make sure you assign

00:32:45.750 --> 00:32:48.130
your employees tasks that you know they can do

00:32:48.130 --> 00:32:51.690
well and are competent in. Now, you're welcome

00:32:51.690 --> 00:32:53.829
to train them and show them how it's done if

00:32:53.829 --> 00:32:56.750
they don't know already. A leader can do their

00:32:56.750 --> 00:32:58.890
best to teach their team members something that

00:32:58.890 --> 00:33:02.069
can be a challenging task. They do this with

00:33:02.069 --> 00:33:04.190
the confidence that their employees will do it

00:33:04.190 --> 00:33:08.230
well and it'll be like second nature. Next, leaders

00:33:08.230 --> 00:33:10.890
will hold achievements to a high regard while

00:33:10.890 --> 00:33:14.210
a manager will care about the results. So again,

00:33:14.450 --> 00:33:17.470
a manager will focus less on the team and care

00:33:17.470 --> 00:33:20.980
more about the end result. If they succeed, the

00:33:20.980 --> 00:33:23.980
credit will be given to them. And of course failure

00:33:23.980 --> 00:33:27.319
can occur and blame games get played. Leaders,

00:33:27.359 --> 00:33:29.980
on the other hand, will recognize the achievements

00:33:29.980 --> 00:33:32.539
of their team members and not just themselves.

00:33:32.920 --> 00:33:35.140
They will acknowledge those who performed a vital

00:33:35.140 --> 00:33:38.619
service in meeting certain goals. Leaders understand

00:33:38.619 --> 00:33:41.480
that there is hard work and dedication. They

00:33:41.480 --> 00:33:44.640
know that their team members possess that. Finally,

00:33:44.920 --> 00:33:47.640
Leaders are innovators, while managers stick

00:33:47.640 --> 00:33:51.220
to the same old same old. Indeed, leaders have

00:33:51.220 --> 00:33:54.079
the ability to think outside the box. If they

00:33:54.079 --> 00:33:57.259
struggle to find ideas, they rely on their employees

00:33:57.259 --> 00:34:00.339
or team members. And that can start with just

00:34:00.339 --> 00:34:03.700
a regular conversation. A leader may take notes

00:34:03.700 --> 00:34:07.519
and ideas may start to form. For a manager, this

00:34:07.519 --> 00:34:10.519
isn't the case. A manager isn't as innovative

00:34:10.519 --> 00:34:14.000
and won't have the best ideas. Thus they want

00:34:14.000 --> 00:34:16.820
to stick to the same old same old. Again, they

00:34:16.820 --> 00:34:19.059
care more about results and couldn't care less

00:34:19.059 --> 00:34:21.900
if there are ideas being floated around. So it's

00:34:21.900 --> 00:34:24.139
always a good idea for leaders to think about

00:34:24.139 --> 00:34:26.719
what they can do going forward that can make

00:34:26.719 --> 00:34:29.639
things better for their business. As a result,

00:34:29.840 --> 00:34:32.599
there can be more profits, more growth and a

00:34:32.599 --> 00:34:34.960
whole host of other things. I hope you found

00:34:34.960 --> 00:34:37.360
some of the information to be quite eye -opening.

00:34:37.619 --> 00:34:40.320
It's a clear no -brainer that a leader will do

00:34:40.320 --> 00:34:45.360
a lot better than a manager. We appreciate your

00:34:45.360 --> 00:34:47.619
interest in the Achievement Radio podcast. We

00:34:47.619 --> 00:34:49.519
are sincerely grateful for your support.